Wax Guards
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FAQ
Check out the most common questions our customers have asked. Still have questions? Contact our customer support.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed in the UK will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What makes these amplifiers so affordable?
Hearing care has come a long way in recent years. Prescription hearing aids can have a higher cost as they are often prescribed by an audiologist. We offer a more standard hearing solution, this helps to reduce the cost. Hearing solutions should be affordable and easy to access.
Can I return my item?
We offer a 30 day returns policy. This means you have 30 days from when the item is delivered to return the item to us for a refund. For more information on our refund and return policy, click here.
Is there a warranty?
Each of our amplifiers come with a standard 1-year manufacturer's warranty, covering defects in materials and workmanship. Contact our support team for more information.
How much is delivery?
Delivery is free for all orders to the UK. International shipping will vary depending on your location, and you can find out an exact shipping cost at the checkout stage.
Will they fit my ears?
Each of our hearing amplifiers include multiple inner ear fittings. By changing the inner ear fitting, you are likely to find a comfortable fit.